Sometimes even our beloved email address needs to be updated or a change in the organization requires a change in account ownership.
We will show you how to change the email associated with your UXPin account so you can keep your login credentials up to date as well as how to manage account ownership options.
Changing account email address
In order to do that, please go to the Settings section in your UXPin account and then click on Your Profile.
You’ll see all your information listed there along with the email address. You can change the email by entering a new email address in this field.
Please note that this will only work if the address you want to change it to isn’t already in use by another UXPin account. If that’s the case (for example you have an old trial account) and you’d still like to use that email, you can simply change the email of the other account which will effectively free up the address to be used.
Changing ownership of the account
What if you already have your team set up but a change in the organization happens and you need to pass the torch to someone else on the team? You can simply change ownership of your UXPin account and designate new owner from your team.
In order to do that please go to the “Manage this account” section in the Account Settings. You’ll see a “Change ownership” field. Right there, please pick the correct person from the drop-down menu, save and you’re all set.
As always, if you’re having trouble or have additional questions, you can reach us at firstname.lastname@example.org.