Trust is extremely important at UXPin, especially when we talk about security. We want to make sure that you feel your designs are 100% safe with us. That is why we put a lot of effort into creating a secure environment for you and your team.
UXPin uses the cloud hosting service offered by Amazon Web Services. Find out more about how AWS helps us keep your design safe in the cloud. Never again worry about lost data or have confidentiality issues!
How we secure your data
We monitor the status and health of all the data (both files and databases) continuously and automatically. In many cases we notice almost immediately if something went wrong, and correct it within a few minutes.
Data can easily become damaged or even lost due to hardware issues. That is why we instantly write all data on not only one, but several different hard drives using RAID arrays.
What’s more, we have taken further steps to make sure that the hardware will not be damaged. The most important step taken was to store all the hard drives in different locations. This can prevent damages caused by external factors such as power failures in the building or tampering by people. We make sure to keep a low profile regarding the actual location of the hardware and only authorized personnel have access to it.
Losing data not always is caused by technical problems.
Sometimes the customer removes something manually. That sounds bad, but even then we can restore your project. All data is backed up on daily basis, without exception. All you need to do if you ever lose data is to contact us on email@example.com.
You’re the only person who has access to your data. Naturally, your account is password protected and the prototype previews you share with others can also be protected with passwords. Furthermore, all data is heavily encrypted.
We are very keen to protect our customers payments and the data related to it. That is why we let PayLane manage your transactions. PayLane is widely recognized company in its industry and is on the list of PCI DSS-compliant member as well as merchant agents.
No internet access is 100% reliable. You might lose the connection, or the server might be temporary unavailable — that may kill all the benefits of a cloud app, ergo losing your data, which is unacceptable.
Having this problem in mind we’ve used local storage to prevent any data loss in case of sudden disconnection to the cloud.
If you lose your connection to the server, we’ll save your data locally (on your computer) so you can use UXPin until the connection is reestablished. Next time you’ll connect to the server, we’ll synchronize your local data. With UXPin you’re safe, even when you lose your Internet connection. Build with confidence in your free UXPin trial.