If a touchpoint is a moment in time when the user meets the product, designing for touchpoints is delivering company’s value proposition in that time and place. So what about designing for product features? Read on!
Looking at some of the usability issues that may have contributed to such low enrollment numbers in Healthcare.gov’s first month.
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You can have another one from the UX advent calendar now ;)
— UXmas (@merryuxmas) grudzień 2, 2013