{"id":11890,"date":"2016-02-02T17:29:00","date_gmt":"2016-02-03T01:29:00","guid":{"rendered":"https:\/\/www.uxpin.com\/studio\/?p=11890"},"modified":"2020-04-22T06:37:11","modified_gmt":"2020-04-22T13:37:11","slug":"3-minute-ux-tips-quick-tactics-for-actionable-ux-feedback","status":"publish","type":"post","link":"https:\/\/www.uxpin.com\/studio\/blog\/3-minute-ux-tips-quick-tactics-for-actionable-ux-feedback\/","title":{"rendered":"3-Minute UX Tips: Actionable Feedback From Your Team"},"content":{"rendered":"<p>Design feedback can sometimes be as vague as \u201cI just don\u2019t like it.\u201d Here are a couple tactics to use in a design collaboration session to guide more useful critique. <\/p>\n<h2>1. The Three-Question Rule<\/h2>\n<p><a href=\"http:\/\/dcurt.is\/three-questions\" target=\"_blank\" rel=\"noopener noreferrer\">Dustin Curtis<\/a> had the same problem with vague feedback as the rest of us, so he developed an interesting but helpful system: ask the critic three questions. <\/p>\n<p>The three questions themselves don\u2019t matter, they\u2019re just a vehicle for having the critic dive deeper into their own opinion. It\u2019s also a good method for sifting out ingenuine criticisms from the potentially helpful ones. <\/p>\n<h2>2. \u201cGive it Five Minutes\u201d<\/h2>\n<p>As Basecamp CEO <a href=\"https:\/\/signalvnoise.com\/posts\/3124-give-it-five-minutes\" target=\"_blank\" rel=\"noopener noreferrer\">Jason Fried<\/a> explains, he used to be a \u201chothead\u201d until he learned to wait five minutes, in both giving and taking criticism. What it boils down to is having time to think and process the information. Often, our immediate responses are to fight back if we\u2019re attacked, but criticism isn\u2019t always an attack. <\/p>\n<p>It\u2019s best to take a moment to collect your thoughts before going on the defensive. With some thoughtful consideration, you may find the feedback is actually just the advice you needed. <\/p>\n<h2>3. Clarify the Context of the Fidelity<\/h2>\n<p>You can\u2019t gauge high-end graphics or advanced usability with a lo-fi prototype. It\u2019s your responsibility to ensure stakeholders know this before you show them an in-progress design. <\/p>\n<p>Clarify what participants should be looking out for and what\u2019s not yet ready (but will be built later). Then, ask for feedback related to user goals. Instead of a completely open-ended question like \u201cWhat do you think?\u201d, try a more focused question like \u201cHow well does this prototype help users find apartments based on their needs? <\/p>\n<p>This saves both of you time on irrelevant comments about visual design when you care more about the basic usability and task flow. <\/p>\n<h2>Additional Reading <\/h2>\n<p>For more practical everyday UX advice, check out <a href=\"https:\/\/www.uxpin.com\/studio\/ebooks\/ux-strategy-field-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">The Field Guide to UX Strategy<\/a>. Written by designer and author Robert Hoekman Jr., the no-BS guide draws from his 15 years of experience with companies like Intuit, Rackspace, Dodge, and others.<\/p>\n<p><a href=\"https:\/\/www.uxpin.com\/studio\/ebooks\/ux-strategy-field-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11891\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2016\/02\/fb-promo.png\" alt=\"fb-promo\" width=\"720\" height=\"377\" srcset=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2016\/02\/fb-promo.png 940w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2016\/02\/fb-promo-573x300.png 573w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/a><\/p>\n<p><em>Photo credit: <a href=\"https:\/\/www.pixelparlour.co.uk\/2014\/11\/design-feedback-tips\/\" target=\"_blank\" rel=\"noopener noreferrer\">Pixel Parlor<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>3 no-BS tips for turning feedback into useful UX insights. <\/p>\n","protected":false},"author":9,"featured_media":11892,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,17,18,6],"tags":[],"class_list":["post-11890","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-collaboration-2","category-process","category-ux-design"],"yoast_title":"","yoast_metadesc":"3 no-BS tips for turning feedback into useful UX insights.","acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>3-Minute UX Tips: Actionable Feedback From Your Team | UXPin<\/title>\n<meta name=\"description\" content=\"3 no-BS tips for turning feedback into useful UX insights.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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