{"id":13982,"date":"2021-05-19T07:00:00","date_gmt":"2021-05-19T14:00:00","guid":{"rendered":"https:\/\/www.uxpin.com\/studio\/?p=13982"},"modified":"2021-08-08T01:07:22","modified_gmt":"2021-08-08T08:07:22","slug":"14-articles-improve-user-research","status":"publish","type":"post","link":"https:\/\/www.uxpin.com\/studio\/blog\/14-articles-improve-user-research\/","title":{"rendered":"6 Articles to Improve Your User Research"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/05\/10-Useful-UI-Design-Articles-copy-2-1024x512.png\" alt=\"10 Useful UI Design Articles copy 2\" class=\"wp-image-24441\" srcset=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/05\/10-Useful-UI-Design-Articles-copy-2-1024x512.png 1024w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/05\/10-Useful-UI-Design-Articles-copy-2-601x300.png 601w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/05\/10-Useful-UI-Design-Articles-copy-2-768x384.png 768w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/05\/10-Useful-UI-Design-Articles-copy-2.png 1201w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>User research can give you insight into what aspects of your design do and don\u2019t work. Learning how to perform customer research, however, takes some time and instruction.<\/p>\n\n\n\n<p>The following six articles should help you find effective ways to conduct user research that leads to better designs and higher adoption rates for your digital products.<\/p>\n\n\n\n<p>Explore the lessons you learn from these articles by experimenting with UXPin\u2019s designing and prototyping tool. <a href=\"https:\/\/www.uxpin.com\/sign-up\" target=\"_blank\" rel=\"noreferrer noopener\">Sign up now for a UXPin free trial<\/a> with no credit card required.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-how-to-conduct-user-experience-research-like-a-professional-career-foundry\">1.<a href=\"https:\/\/careerfoundry.com\/en\/blog\/ux-design\/how-to-conduct-user-experience-research-like-a-professional\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Conduct User Experience Research Like a Professional<\/strong><\/a><strong> (Career Foundry)<\/strong><\/h2>\n\n\n\n<p>Career Foundry writer Raven L. Veal provides an in-depth article that will show you several ways to collect information from users. She starts by breaking down the differences between good and bad UX research, an essential step that will lead to better results as your skills improve.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"220\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/05\/1_15.png\" alt=\"1 15\" class=\"wp-image-24443\" srcset=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/05\/1_15.png 750w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/05\/1_15-700x205.png 700w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n<p><span style=\"font-weight: 400;\">The bulk of Veal\u2019s article provides introductions to user experience research methods, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User groups<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Usability testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User interviews<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Online surveys<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User personas<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User research analysis<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Set aside 20 to 30 minutes to read this entire primer. Practically everyone will learn something valuable from it.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Additional reading: <\/span><\/i><a href=\"https:\/\/www.uxpin.com\/studio\/blog\/ux-designers-5-minute-guide-lean-personas\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">The UX Designer\u2019s Guide to Lean User Personas<\/span><\/i><\/a><\/p>\n<h2>2.<a href=\"https:\/\/www.userinterviews.com\/blog\/the-ultimate-guide-to-doing-kickass-customer-interviews\" target=\"_blank\" rel=\"noopener\"><b>The Ultimate Guide to Doing Kickass Customer Interviews<\/b><\/a><b> (User Interviews)<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">As a UX designer, you might not have much experience conducting interviews intended to gather specific information. You might not have spent any time interviewing other people in a professional way. Carrie Boyd\u2019s \u201cUltimate Guide to Doing Kickass Customer Interviews\u201d does just what the title says: teach you how to interview users for actionable information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Boyd provides specific tips for different types of interviews. She writes sections about developing customer interviews that will help you decide whether:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customers like your design.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Users enjoy your product\u2019s new features.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your target audience wants to buy your product.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">After establishing the basics, she guides you through:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prep work to do before the interview.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conducting interviews.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sharing information learned from interviews.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Taking action based on what you learned.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you want to conduct interviews to connect with your users, go over Boyd\u2019s guide to improve your process.<\/span><\/p>\n<p><a href=\"https:\/\/www.uxpin.com\/sign-up\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Sign up for a UXPin free trial<\/span><\/a><span style=\"font-weight: 400;\"> to see how much your customer interviews influence your UX designs.<\/span><\/p>\n<h2>3. <a href=\"https:\/\/www.nngroup.com\/articles\/usability-testing-101\/\" target=\"_blank\" rel=\"noopener\"><b>Usability Testing 101<\/b><\/a><b> (Nielsen Norman Group)<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Nielsen Norman Group has decades of usability testing experience, so take your time learning as much as you can from this entry-level guide.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although the article doesn\u2019t get into the weeds of usability testing, it provides a surprising amount of information, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What you can learn from usability testing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The core elements of usability testing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Types of usability tests.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The cost of usability testing.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">After the article, you will find a long list of helpful resources. Choose the ones that apply to your situation so you can pick up more tips about how to make the most of usability testing when improving your UX designs.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Additional reading: <\/span><\/i><a href=\"https:\/\/www.uxpin.com\/studio\/ebooks\/guide-to-usability-testing\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">The Guide to Usability Testing<\/span><\/i><\/a><\/p>\n<h2>4.<a href=\"https:\/\/www.hotjar.com\/usability-testing\/methods\/\" target=\"_blank\" rel=\"noopener\"><b>The different types of usability testing methods for your projects<\/b><\/a><b> (hotjar)<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Hotjar covers three types of usability testing and compares the pros and cons of how you can approach them. The usability testing options compared in the article include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Moderated vs. unmoderated.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remote vs. in-person.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Explorative vs. comparative.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You will also learn about guerrilla testing, session recordings, and other strategies that could improve your user testing and customer interviews.<\/span><\/p>\n<h2>5. <a href=\"https:\/\/usabilitygeek.com\/a-b-testing-optimizing-the-ux\/\" target=\"_blank\" rel=\"noopener\"><b>A\/B Testing: Optimizing The UX <\/b><\/a><b>(Usability Geek)<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">A\/B testing can help you choose the better of two UX designs. That sounds great until the time comes to perform A\/B, and you realize you don\u2019t know how to conduct a rigorous study that optimizes your UX.<\/span><\/p>\n<p>\u00a0<\/p>\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"220\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/05\/2_16.png\" alt=\"2 16\" class=\"wp-image-24445\" srcset=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/05\/2_16.png 750w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/05\/2_16-700x205.png 700w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><\/div>\n\n\n\n<p>Nicholas Farmen lays out the basics of A\/B testing in an easy-to-follow language in this Usability Geek post. He covers topics like:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Writing a hypothesis.<\/li><li>Making a controlled test (Test A).<\/li><li>Making an altered test (Test B).<\/li><li>Comparing results.<\/li><\/ul>\n\n\n\n<p>The article offers preliminary advice, but it also serves as a teaser for Usability Geek\u2019s online course, Conducting Usability Testing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. <a href=\"https:\/\/www.uxpin.com\/studio\/blog\/ux-research-plan\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Creating a user research plan (with examples)<\/strong><\/a><strong> (UXPin Blog)<\/strong><\/h2>\n\n\n\n<p>This article from UXPin is perfect for anyone struggling to take a strategic approach to conduct user research. The advice gives you step-by-step instructions that include examples of how you can create and implement each step.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"220\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/05\/3_15.png\" alt=\"3 15\" class=\"wp-image-24444\" srcset=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/05\/3_15.png 750w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/05\/3_15-700x205.png 700w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><\/div>\n\n\n\n<p>UXPin will show you how to establish:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>A background that explains why you want to collect information from users.<\/li><li>Plan objectives that line up with your metrics and KPIs.<\/li><li>A UX research plan methodology that should get you the information you need.<\/li><li>Participant profiles that help you determine which users you want to recruit.<\/li><li>A research timeline that holds everyone involved accountable for meeting milestones.<\/li><\/ul>\n\n\n\n<p>If you have a general idea of what you want to get from your user research\u2014but you don\u2019t have a solid plan for how to get the right information from the correct users\u2014you will learn important lessons from this article.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Try UXPin to build wonderful designs based on user research<\/strong><\/h2>\n\n\n\n<p>UXPin gives you a collaborative workspace where you can create designs and generate prototypes. You can also make design systems that establish approved assets and guardrails for projects. If your user testing shows that you need to update your design system, you can do it easily from within the application. It will update everyone working on your project.<\/p>\n\n\n\n<p>Experience UXPin\u2019s features for free by <a href=\"https:\/\/www.uxpin.com\/sign-up\" target=\"_blank\" rel=\"noreferrer noopener\">signing up for a 14-day trial<\/a>. It doesn\u2019t cost anything, and you will get an opportunity to experience one of the world\u2019s most robust cloud-based design platforms.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Read these six articles to learn more about user research methods that can lead to better UX design for your digital products.<\/p>\n","protected":false},"author":3,"featured_media":24441,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,176],"tags":[],"class_list":["post-13982","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-user-research"],"yoast_title":"","yoast_metadesc":"Read these six articles to learn more about user research methods that can lead to better UX design for your digital products.","acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.2.1 (Yoast SEO v27.4) - 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