{"id":30823,"date":"2023-05-09T06:13:24","date_gmt":"2023-05-09T13:13:24","guid":{"rendered":"https:\/\/www.uxpin.com\/studio\/?p=30823"},"modified":"2023-05-09T06:13:29","modified_gmt":"2023-05-09T13:13:29","slug":"heuristic-evaluation-design","status":"publish","type":"post","link":"https:\/\/www.uxpin.com\/studio\/blog\/heuristic-evaluation-design\/","title":{"rendered":"Heuristic Evaluation \u2013 5 Usability Principles to Help Guide Your Work"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/07\/5-user-experience-principles-to-help-guide-your-work-1024x512.png\" alt=\"5 user experience principles to help guide your work\" class=\"wp-image-30824\" srcset=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/07\/5-user-experience-principles-to-help-guide-your-work-1024x512.png 1024w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/07\/5-user-experience-principles-to-help-guide-your-work-600x300.png 600w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/07\/5-user-experience-principles-to-help-guide-your-work-768x384.png 768w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2021\/07\/5-user-experience-principles-to-help-guide-your-work.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Heuristic evaluation is the review of a user interface based on a set of usability principles.<\/p>\n\n\n\n<p>It helps surface usability problems throughout the design process and can save countless hours of development time by fixing usability issues before they go live.<\/p>\n\n\n\n<p>A formal heuristic evaluation consists of 3\u20135 usability experts examining an interface to highlight potential issues based on their guidelines.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><em>This article was written by Andrew Coyle from NextUX. <a href=\"https:\/\/nextuxdesign.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">NextUX<\/a> can accommodate your workflow in UXPin by enabling anyone on your team to quickly capture a screenshot and add markup directly on top of it. <\/em><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Jakob Nielsen and Rolf Molich pioneered heuristic evaluation in the 90s, and their <a href=\"https:\/\/www.nngroup.com\/articles\/ten-usability-heuristics\/\" target=\"_blank\" rel=\"noreferrer noopener\">usability heuristics for user interface design<\/a> still serve as a guide today. I highly recommend memorizing their 10 heuristics and learning more about <a href=\"https:\/\/www.nngroup.com\/articles\/how-to-conduct-a-heuristic-evaluation\/\" target=\"_blank\" rel=\"noreferrer noopener\">how to conduct a heuristic evaluation<\/a>.<\/p>\n\n\n\n<p>Throughout my experience as a designer, I&#8217;ve defined and refined the heuristics I use to review web projects. Although I weigh countless variables and best practices when evaluating a UI, these 5 principles best encompass how I assess designs.<\/p>\n\n\n\n<p>Apply knowledge in practice. Use UXPin to design advanced prototypes that look and feel like an end-product. With UXPin, it&#8217;s so easy to transform a vague idea into a functional prototype that can be sharable with other team members. <a href=\"https:\/\/www.uxpin.com\/sign-up\" target=\"_blank\" rel=\"noreferrer noopener\">Try UXPin for free<\/a>.<\/p>\n\n\n\n<section class=\"try-uxpin-banner\">\n    <div class=\"try-uxpin__container\">\n        <div class=\"try-uxpin__left\">\n            <p class=\"try-uxpin__heading\">Build advanced prototypes<\/p>\n            <p class=\"try-uxpin__text\">Design better products with States, Variables, Auto Layout and more.<\/p>\n            <a href=\"https:\/\/www.uxpin.com\/sign-up\" target=\"_blank\" rel=\"noopener\">\n                <button class=\"try-uxpin__button\">Try UXPin<\/button>\n            <\/a>\n        <\/div>\n        <div>\n            <img decoding=\"async\" src=\"https:\/\/uxpin.com\/studio\/wp-content\/themes\/uxpin-juggernaut\/img\/cta-banner-signup.png\" class=\"try-uxpin__image\" alt=\"Try UXPin\">\n        <\/div>\n    <\/div>\n<\/section>\n\n<style>\n.try-uxpin-banner {\n    margin: 40px 0px;\n}\n\n.try-uxpin__container {\n    display: flex;\n    max-width: 689px;\n    height: 210px;\n    padding: 20px;\n    padding-left: 24px;\n    border: 2px solid black;\n    border-radius: 4px;\n    align-items: center;\n    justify-content: space-between;\n    background-color: white;\n    box-shadow: 10px 10px black;\n}\n\n.try-uxpin__left {\n    width: 54%;\n}\n\n\n.try-uxpin__heading {\n    font-size: 28px !important;\n    font-weight: bold;\n}\n\n.try-uxpin__left p {\n    margin: 10px 0px !important;\n    color: black !important;\n}\n\n.try-uxpin__text {\n    margin: 0 !important;\n    font-size: 18px !important;\n    line-height: 22px !important;\n}\n\n.try-uxpin__button {\n    width: 135px;\n    height: 44px;\n    background: black;\n    margin: 10px 0px;\n    padding: 10px 20px;\n    border: none;\n    border-radius: 2px;\n    color: white;\n    font-size: 16px;\n    text-align: center;\n}\n\n.try-uxpin__button:hover {\n    cursor: pointer;\n}\n\n.try-uxpin__image {\n    max-width: 320px !important;\n    height: 200px;\n    margin-right: -21px;\n    margin-bottom: -6px;\n}\n\n@media (max-width: 760px) {\n    .try-uxpin__container {\n        height: auto;\n        margin: 10px;\n        align-items: left;\n    }\n}\n\n@media (max-width: 500px) {\n    .try-uxpin__container {\n        flex-direction: column;\n    }\n\n    .try-uxpin__left {\n        width: 100%;\n        align-items: normal;\n    }\n}\n\n<\/style>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-users-should-know-where-they-are\">Users should know where they are<\/h2>\n\n\n\n<p>The user should always know where they are in an interface and understand how to navigate where they need to go. Establish straightforward navigation and sign markers throughout your app or website. Also, <a href=\"https:\/\/www.uxpin.com\/studio\/blog\/create-interactive-prototypes\/\" target=\"_blank\" rel=\"noreferrer noopener\">make your design interactive<\/a> to thoroughly check what may cause troubles in the final product.&nbsp;<\/p>\n\n\n\n<p><strong>Example:<\/strong> Add an indication of progress and state in stepped flows and provide a descriptive header to communicate where they are and what&#8217;s next.<\/p>\n\n\n\n<p><strong>Rule exception:<\/strong> If the user derives entertainment or value from discovering where they are or what&#8217;s next, like in a game.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/Z5k9G3Ev4lxf5il6Tvhp3lD9PaJlUZ08Cuxd5H1Clp6_MhkYc4ARJEUt7RHopsuX98OLtcpZFH589CYU5i8rNYdPyI8WTjHnhDzeuCNzgbrV9musxVxAhEWgYvdUQRFr5rBtF3H4\" alt=\"sign-up form better version\"\/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-make-user-interfaces-consistent-and-aesthetically-pleasing\">Make user interfaces consistent and aesthetically pleasing<\/h2>\n\n\n\n<p>Elements and flows in a user interface should be consistent with each other.<\/p>\n\n\n\n<p><strong>Example: <\/strong>A design using a sentence case for some buttons and a title case for others is most likely violating this principle unless there is an overriding stylistic reason for the inconsistency.<\/p>\n\n\n\n<p>I believe the value placed on different aesthetic styles is in the beholder&#8217;s eye, but the overall aesthetic appeal is not. How a creator uses balance, symmetry, hierarchy, and other <a href=\"https:\/\/en.wikipedia.org\/wiki\/Visual_design_elements_and_principles\">visual principles<\/a> can make universally pleasing designs.<\/p>\n\n\n\n<p><strong>Example: <\/strong>An interface with a lot of visual noise caused by unnecessary borders and drop shadows <a href=\"https:\/\/www.nngroup.com\/articles\/aesthetic-usability-effect\/\">reduces aesthetic appeal and, in turn, usability<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/Z5DoaIzncKU0ZxT6mnzBr9vmaYfLUmUw5GCDwRf1xsJwAjcRxcfQRTLL9y5-hIPNJQQklbWkn5Imrbv5lvfmr9HXSoMiGYUwCpU6kcpYeiMDtL1TJya2UyVsqk5VyFaCTxhAls_G\" alt=\"consistent interface in design\"\/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-reduce-the-need-to-read-wait-or-memorize\">Reduce the need to read, wait or memorize<\/h2>\n\n\n\n<p id=\"block-1060ef31-93dc-4d19-bef1-cbf46cc5c323\"><em>&#8220;If you make me read, I leave.&#8221;<\/em><\/p>\n\n\n\n<p id=\"block-9e5fb352-7d71-4aee-911c-5102769297de\"><em>&#8220;If you make me wait, I leave.&#8221;<\/em><\/p>\n\n\n\n<p id=\"block-585245b5-505e-4e58-8a6f-0f676609d51b\"><em>&#8220;If you make me think, I leave.&#8221;<\/em><em>The user<\/em><\/p>\n\n\n\n<p>Unfortunately, people have extremely low attention spans when it comes to the digital world. Never rely on a user to read, wait, or memorize anything. Always omit unnecessary text and <a href=\"https:\/\/www.uxpin.com\/studio\/blog\/website-design-for-scannability\/\" target=\"_blank\" rel=\"noreferrer noopener\">design for scannability<\/a>.<\/p>\n\n\n\n<p>Automate as much as possible, so the user doesn&#8217;t need to rely on their short-term memory.&nbsp;<\/p>\n\n\n\n<p><strong>Example:<\/strong> If your app has a long load time for specific processes or <a href=\"https:\/\/www.uxpin.com\/studio\/blog\/microinteractions-for-protypes\/\" target=\"_blank\" rel=\"noreferrer noopener\">interactions<\/a>, consider adding a <a href=\"https:\/\/www.uxpin.com\/studio\/blog\/ui-animation-examples\/\" target=\"_blank\" rel=\"noreferrer noopener\">fun loading animation<\/a> with an indication of time left to <a href=\"https:\/\/www.uxpin.com\/studio\/blog\/design-progress-trackers\/\" target=\"_blank\" rel=\"noreferrer noopener\">ease the burden of waiting<\/a>.<\/p>\n\n\n\n<p><strong>Example:<\/strong> If your app has a complicated setup process, don&#8217;t assume the user will read instructions or memorize requirements. Instead, break up a long setup process into short steps with concise and contextual information.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/XtMJLKoFPvcSguIwEkXFXXOpJGNbV5-5Hqi-NB8fv8UE-frKKiW4uU87jmKENLCr3v5t3rU06ws-jt_QoC7V6Vto70fRy8dbf6MwI7jfyOKFyLJ5pwDFsJg44gpuEnuM3OgzR4Wq\" alt=\"Solution to complicated setup process\" width=\"750\"\/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-prevent-errors-and-make-actions-reversible\">Prevent errors and make actions reversible<\/h2>\n\n\n\n<p>Reduce the potential for errors by creating safeguards and clear communication in your application.<\/p>\n\n\n\n<p><strong>Example:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Make deleting important data a more dexterous interaction to reduce inadvertent deletions.<\/li>\n\n\n\n<li>Add extra steps to the deletion process and make sure the user knows the outcome of their action.<\/li>\n\n\n\n<li>Add the ability to undo critical actions.<\/li>\n<\/ol>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-enable-experienced-users-and-accommodate-new-users\">Enable experienced users and accommodate new users\u00a0<\/h2>\n\n\n\n<p>Don&#8217;t overwhelm new users with complexity and choices. Provide a great first-time use experience that gets a user up to speed as fast as possible.<\/p>\n\n\n\n<p>In making a powerful application easy to use, don&#8217;t limit the ability of experienced users. Provide optionality and customization for frequent users to achieve their goals and solve their needs as quickly as possible.<\/p>\n\n\n\n<p><strong>Example:<\/strong> Add keyboard shortcuts to actions presented in a user interface. New users don&#8217;t need to know the keyboard shortcuts to interact, but experienced users can interact faster with the shortcuts.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Use these usability principles to improve product design<\/h2>\n\n\n\n<p>I hope these 5 principles help you evaluate designs. Together we can build a better user experience! If you&#8217;re looking for an end-to-end design tool, use UXPin. Design, iterate, and deliver a prototype 10x faster. <a href=\"https:\/\/www.uxpin.com\/sign-up\" target=\"_blank\" rel=\"noreferrer noopener\">Try UXPin for free<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-button is-style-fill\"><center><a class=\"btn btn-flat btn-large btn-content-width\" href=\"https:\/\/www.uxpin.com\/sign-up\" target=\"_blank\" rel=\"noopener\">Try UXPin for free<\/a><\/center><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Heuristic evaluation is the review of a user interface based on a set of usability principles. It helps surface usability problems throughout the design process and can save countless hours of development time by fixing usability issues before they go live. A formal heuristic evaluation consists of 3\u20135 usability experts examining an interface to highlight<\/p>\n","protected":false},"author":231,"featured_media":30824,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,17,18,6],"tags":[],"class_list":["post-30823","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-collaboration-2","category-process","category-ux-design"],"yoast_title":"Heuristic Evaluation: Principles that Will Help You Guide Your Work","yoast_metadesc":"See how heuristic evaluation can help you discover usability issues in your websites or apps. 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