{"id":7198,"date":"2015-08-05T11:50:46","date_gmt":"2015-08-05T18:50:46","guid":{"rendered":"http:\/\/proxystudio.uxpin.com\/?p=7198"},"modified":"2020-04-22T06:38:31","modified_gmt":"2020-04-22T13:38:31","slug":"bridging-the-gap-between-designers-and-engineers","status":"publish","type":"post","link":"https:\/\/www.uxpin.com\/studio\/blog\/bridging-the-gap-between-designers-and-engineers\/","title":{"rendered":"Bridging the Gap Between Designers and Engineers"},"content":{"rendered":"<p>Traditionally, there\u2019s been a divide between designers and engineers who are separated by either a wall or floors. It\u2019s created a tension where both sides are constantly infuriated with one another. Designers feel that developers don\u2019t adhere to what they designed and the developers think designers don\u2019t understand that some things just can\u2019t be implemented.<\/p>\n<p>Yet more and more engineering-driven companies are filling their ranks with design talent. Now the two sides are having to collaborate more closely, which comes with its own set of unique challenges, which we dive deep into in our newest free pocket guide, <a href=\"https:\/\/www.uxpin.com\/studio\/ebooks\/design-collaboration-devs-mockups\/\">Building Mockups Developers Won&#8217;t Hate<\/a>.<\/p>\n<p>We sat down recently with Quantcast Principal UX Designer Jonathan Smiley to discuss what it takes to change an engineering-focused company to be more design orientated.<\/p>\n<p><!--more--><\/p>\n<h2>Design is No Longer a \u2018Nice to Have\u2019<\/h2>\n<p>Before Jonathan joined\u00a0<a href=\"https:\/\/www.quantcast.com\/\">Quantcast<\/a>, he spent five years at <a href=\"http:\/\/zurb.com\">ZURB<\/a> as a partner and Design Lead. At ZURB, he worked with a lot of big companies, such as McAfee, on a variety of design projects. He was also responsible for creating the open-source framework <a href=\"http:\/\/foundation.zurb.com\/\">Foundation<\/a>.<\/p>\n<p><a href=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/08\/image01.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7201\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/08\/image01.png\" alt=\"image01\" width=\"720\" height=\"408\" \/><\/a><\/p>\n<p><i>Photo Credit: <\/i><a href=\"https:\/\/www.quantcast.com\/\"><i>Quantcast<\/i><\/a><i> (Jonathan Smiley is on the right)<\/i><\/p>\n<p>Now he\u2019s leading the design charge at Quantcast because, like so many other engineering-driven companies, the company realizes how important design is to the longevity of their service.<\/p>\n<p>\u201cCompanies are starting to realize focusing on design isn\u2019t just a differentiator,\u201d Jonathan told UXPin.<\/p>\n<p>A <a href=\"http:\/\/motivstrategies.com\/work\/what-is-the-real-value-of-design\/\">2014 study<\/a> found that companies that emphasized design generally performed better. Those companies grew 299 percent between 2012 and 2013, according to researchers. As the researchers state in the study:<\/p>\n<blockquote><p>Great design helps make products and services more aesthetically pleasing, more compelling to use, and more relevant in a world that seems to change at an ever-increasing pace.<\/p><\/blockquote>\n<p>The minimum threshold for design is higher these days because of the growing \u201cubiquity of evolved technology,\u201d added Jonathan. The saturation point has been hit, especially for industries in Silicon Valley and the United States. Technology is all around us, all the time, making design more crucial than ever before.<\/p>\n<p>\u201cIt\u2019s not a nice-to-have. It\u2019s a must-have,\u201d said Jonathan.<\/p>\n<p>He also said that the onus is no longer to bring out newer gadgets, but to create the ability to do more with them. He added that designers must make applications easier to use or they\u2019re going to shoot past people\u2019s ability to actually use them.<\/p>\n<p>He emphasized that designers need to decrease the difficulty for people. As he put it, design is about making people accomplish an action able do the thing \u2013 whatever action that is \u2013 while engineering makes the action work.<\/p>\n<\/section><section class=\"related-books-section\"><h3>Grab design ebooks created by best designers<\/h3><p class=\"section-desc\">All for free<\/p><ul class=\"related-books-list\"><li><figure><a href=\"https:\/\/www.uxpin.com\/studio\/ebooks\/future-of-enterprise-ux-consumerization\/\" class=\"action-get-ebook\" data-name=\"The Future of Enterprise UX\"><img loading=\"lazy\" decoding=\"async\" width=\"262\" height=\"375\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2016\/03\/book-knowledge-2-262x375.png\" class=\"attachment-ebook-cover size-ebook-cover wp-post-image\" alt=\"book knowledge 2\" srcset=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2016\/03\/book-knowledge-2-262x375.png 262w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2016\/03\/book-knowledge-2-210x300.png 210w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2016\/03\/book-knowledge-2.png 332w\" sizes=\"auto, (max-width: 262px) 100vw, 262px\" \/><\/a><\/figure><a href=\"https:\/\/www.uxpin.com\/studio\/ebooks\/future-of-enterprise-ux-consumerization\/\" class=\"btn btn-ghost action-get-ebook\" data-name=\"The Future of Enterprise UX\">Download<\/a><\/li><li><figure><a href=\"https:\/\/www.uxpin.com\/studio\/ebooks\/practical-user-research-enterprise-ux\/\" class=\"action-get-ebook\" data-name=\"Practical User Research for Enterprise UX\"><img loading=\"lazy\" decoding=\"async\" width=\"262\" height=\"375\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2016\/02\/book-knowledge-1-262x375.png\" class=\"attachment-ebook-cover size-ebook-cover wp-post-image\" alt=\"book knowledge 1\" srcset=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2016\/02\/book-knowledge-1-262x375.png 262w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2016\/02\/book-knowledge-1-210x300.png 210w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2016\/02\/book-knowledge-1.png 332w\" sizes=\"auto, (max-width: 262px) 100vw, 262px\" \/><\/a><\/figure><a href=\"https:\/\/www.uxpin.com\/studio\/ebooks\/practical-user-research-enterprise-ux\/\" class=\"btn btn-ghost action-get-ebook\" data-name=\"Practical User Research for Enterprise UX\">Download<\/a><\/li><li><figure><a href=\"https:\/\/www.uxpin.com\/studio\/ebooks\/design-collaboration-devs-intro-wireframing-prototyping\/\" class=\"action-get-ebook\" data-name=\"UX Design Collaboration With Developers\"><img loading=\"lazy\" decoding=\"async\" width=\"262\" height=\"375\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/09\/UX-Design-Collaboration-With-Developers.png\" class=\"attachment-ebook-cover size-ebook-cover wp-post-image\" alt=\"UX Design Collaboration With Developers\" srcset=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/09\/UX-Design-Collaboration-With-Developers.png 262w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/09\/UX-Design-Collaboration-With-Developers-210x300.png 210w\" sizes=\"auto, (max-width: 262px) 100vw, 262px\" \/><\/a><\/figure><a href=\"https:\/\/www.uxpin.com\/studio\/ebooks\/design-collaboration-devs-intro-wireframing-prototyping\/\" class=\"btn btn-ghost action-get-ebook\" data-name=\"UX Design Collaboration With Developers\">Download<\/a><\/li><li><figure><a href=\"https:\/\/www.uxpin.com\/studio\/ebooks\/ux-design-remote-collaboration-enterprise-guide\/\" class=\"action-get-ebook\" data-name=\"Design Collaboration for Product Teams\"><img loading=\"lazy\" decoding=\"async\" width=\"262\" height=\"375\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/09\/book-knowledge3-262x375.png\" class=\"attachment-ebook-cover size-ebook-cover wp-post-image\" alt=\"book knowledge3\" srcset=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/09\/book-knowledge3-262x375.png 262w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/09\/book-knowledge3-210x300.png 210w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/09\/book-knowledge3.png 332w\" sizes=\"auto, (max-width: 262px) 100vw, 262px\" \/><\/a><\/figure><a href=\"https:\/\/www.uxpin.com\/studio\/ebooks\/ux-design-remote-collaboration-enterprise-guide\/\" class=\"btn btn-ghost action-get-ebook\" data-name=\"Design Collaboration for Product Teams\">Download<\/a><\/li><\/ul><\/section><section class=\"related-books-section-single\"><section class=\"post-content-wrapper\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"262\" height=\"375\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/09\/book-knowledge3-262x375.png\" class=\"attachment-ebook-cover size-ebook-cover wp-post-image\" alt=\"book knowledge3\" srcset=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/09\/book-knowledge3-262x375.png 262w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/09\/book-knowledge3-210x300.png 210w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/09\/book-knowledge3.png 332w\" sizes=\"auto, (max-width: 262px) 100vw, 262px\" \/><\/figure><article><h3>Do you want to know more about UI Design?<\/h3><p>Download 'Design Collaboration for Product Teams' <span>FOR FREE!<\/span><\/p><a href=\"https:\/\/www.uxpin.com\/studio\/ebooks\/ux-design-remote-collaboration-enterprise-guide\/\" class=\"btn btn-flat btn-darker action-get-ebook\">Download e-book for free<\/a><\/article><\/section><a href=\"#closeEbookPanel\" class=\"icon-close action-close-ebook-panel\">Close<\/a><\/section><section class=\"post-content-wrapper\">\n<h2>A Difficult Shift<\/h2>\n<p>Quantcast has been and remains an engineer-focused company with more than 100 developers. The design team in comparison is much, much smaller \u2013 only five strong so far. However, that doesn\u2019t mean that the company doesn\u2019t know the value of design.<\/p>\n<p><a href=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/08\/image07.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7207\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/08\/image07.jpg\" alt=\"image07\" width=\"720\" height=\"407\" \/><\/a><\/p>\n<p><i>Photo Credit: <\/i><a href=\"https:\/\/www.quantcast.com\/\"><i>Quantcast<\/i><\/a><\/p>\n<p>Co-Founder and CEO <a href=\"https:\/\/www.quantcast.com\/about-us\/leadership\/konrad-feldman\/\">Konrad Feldman<\/a> is a big proponent of design, according to Jonathan. While there has been a creative culture initiative to bring design to different parts of Quantcast, that doesn\u2019t mean that the transition from an engineering-focused company to a design-centric organization has been easy.<\/p>\n<p>\u201cIt\u2019s a difficult shift,\u201d said Jonathan.<\/p>\n<p>The biggest challenge for the design team is working alongside the engineers. \u201cIt\u2019s getting better, [but there are] still a lot of executional issues because our skills set is misaligned with theirs,\u201d said Jonathan.<\/p>\n<p>That misalignment can take it\u2019s toll, creating overhead for the design team having to execute on a front-end code.<\/p>\n<p>The engineering team at Quantcast are full-stack developers who aren\u2019t as comfortable with HTML\/CSS. The design team uses a lot of tech \u2013\u00a0such as <a href=\"https:\/\/css-tricks.com\/snippets\/css\/a-guide-to-flexbox\/\">Flexbox<\/a>, interactions, animation, and responsive web design \u2013 that engineers just don\u2019t know as well as they do back-end code.<\/p>\n<p>According to Jonathan, the engineers appreciate when designers who are code savvy, like himself, assist with the front-end coding. However, the design team doesn\u2019t have bandwidth to do all the coding. And that can frustrate engineers who don\u2019t have the skills yet to write code for Quantcast\u2019s projects.<\/p>\n<p><a href=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/08\/image05.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7205\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/08\/image05.jpg\" alt=\"image05\" width=\"720\" height=\"407\" \/><\/a><\/p>\n<p><i>Photo Credit: <\/i><a href=\"https:\/\/www.quantcast.com\/\"><i>Quantcast<\/i><\/a><\/p>\n<p>Jonathan said that they\u2019re trying to figure out the best solution \u2013 like growing the design team to take front-end code off the engineers\u2019 shoulders, or training them to do it themselves. Right now, it takes the engineering team longer to write front-end code but they\u2019re doing their best to close the gap, said Jonathan.<\/p>\n<p>However, Jonathan and the design team have been working on bridging the traditional divide between engineers and designers, creating a more cohesive working relationship. And that includes changing the process and getting the engineers more involved.<\/p>\n<h2>A Better Way<\/h2>\n<p>When Jonathan first arrived at Quantcast, he did what had always been done:\u00a0bring the specs to the engineers. He delivered mocks with detailed explanations that explained how to implement his design. The engineers then went at it. What came back was perfect \u2026 well, pixel perfect, which doesn\u2019t really work when you\u2019re <a href=\"http:\/\/www.creativebloq.com\/graphic-design\/does-2015-mark-end-pixel-perfect-design-21514181\">designing for multiple screen sizes<\/a>.<\/p>\n<p>The engineers had actually measured the design down to the exact pixel, Jonathan said. He realized there must be a better way.<\/p>\n<p>Jonathan decided to help the engineers out by taking a stab at the markup, then explaining what he\u2019d done. His goal: teach engineers all the latest front-end techniques that the design team was already familiar with.<\/p>\n<p>Quantcast encouraged more design thinking by holding code parties with designers and engineers. They also hold design workshops, including a planned one on typography.<\/p>\n<h2>Becoming More and More Design Centric<\/h2>\n<p>The Quantcast designers use a process that isn\u2019t too different than ones you\u2019d find in other design-centric organizations. They build wireframes and prototypes, using tools such as Sketch and InVision, then review those with stakeholders to further hone the designs. The design team also performs a complete visual pass.<\/p>\n<p><a href=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/08\/image00.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7200\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/08\/image00.jpg\" alt=\"image00\" width=\"720\" height=\"407\" \/><\/a><\/p>\n<p><i>Photo Credit: <\/i><i><a href=\"https:\/\/www.quantcast.com\/\">Quantcast<\/a><\/i><\/p>\n<p>The design team also carries out user tests, where researchers do iterative testing every two weeks. Once they have a final version, the designers code enough of the design so that the engineers can build it out.<\/p>\n<p>When it comes to code, however, Quantcast doesn\u2019t use a framework despite the fact that Jonathan spearheaded the popular <a href=\"http:\/\/foundation.zurb.com\/\">Foundation responsive framework<\/a> during his time at ZURB. That\u2019s because Quantcast doesn\u2019t have specific browser support requirements, which means the design team can use any toys they want. Flexbox is one of those toys. Since Flexbox makes layout easy, the design team can build things from scratch, said Jonathan.<\/p>\n<p>The designers give the engineers as much as they can. If it\u2019s something more complicated, Jonathan is always willing to help the engineers out so that they can get it done.<\/p>\n<p>\u201cIt\u2019s better than what it was,\u201d said Jonathan of the process. And while it may be a work in progress, the process is helping unite designers and engineers rather than divide them.<\/p>\n<p><a href=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/08\/image04.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7204\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/08\/image04.jpg\" alt=\"image04\" width=\"720\" height=\"407\" \/><\/a><\/p>\n<p><i>Photo Credit: <\/i><i><a href=\"https:\/\/www.quantcast.com\/\">Quantcast<\/a><\/i><\/p>\n<p><a href=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/08\/image06.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7206\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/08\/image06.jpg\" alt=\"image06\" width=\"720\" height=\"407\" \/><\/a><\/p>\n<p><i>Photo Credit: <\/i><i><a href=\"https:\/\/www.quantcast.com\/\">Quantcast<\/a><\/i><\/p>\n<p><a href=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/08\/image03.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7203\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2015\/08\/image03.jpg\" alt=\"image03\" width=\"720\" height=\"407\" \/><\/a><\/p>\n<p><i>Photo Credit: <\/i><i><a href=\"https:\/\/www.quantcast.com\/\">Quantcast<\/a><\/i><\/p>\n<p>You can help enable a design-centric and collaborative environment in your organization with UXPin. Get started with a\u00a0<a href=\"https:\/\/www.uxpin.com\/\">free trial<\/a>.<\/p>\n<section class=\"uxpin-trial-widget\"><h2>Join the world's best designers who&nbsp;use UXPin.<\/h2><span class=\"white-info\">Sign up for a free trial.<\/span><a href=\"https:\/\/www.uxpin.com\/sign-up\" class=\"btn btn-flat sign-up-btn white\">Try it for free!<\/a><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Traditionally, there\u2019s been a divide between designers and engineers who are separated by either a wall or floors. It\u2019s created a tension where both sides are constantly infuriated with one another. Designers feel that developers don\u2019t adhere to what they designed and the developers think designers don\u2019t understand that some things just can\u2019t be implemented.<\/p>\n","protected":false},"author":20,"featured_media":7202,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,17,18,19],"tags":[],"class_list":["post-7198","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-collaboration-2","category-process","category-uxpin"],"yoast_title":"","yoast_metadesc":"We interview Quantcast Principal UX Designer Jonathan Smiley on how designers and developers can collaborate more closely.","acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Bridging the Gap Between Designers and Engineers | UXPin<\/title>\n<meta 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