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Design Systems & DesignOps in the Enterprise
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Get key insights about:
- Design system adoption and scale
- Design-development collaboration
- Tools and processes hurdles
- Maturity challenges
- Expectations for the future

Most companies reported having been using the same design system for more than 3 years, with 21% still in the setup phases. This highlights the challenge that companies face with the adoption of design systems – with developer buy-in and time pressure as key blockers – as well as a commitment to a specific system once implemented.
Where does the data come from?

Of the companies and individuals interviewed for this study, 63% said they had reached Stage 3 [of design system maturity]: Design and Coded Components, meaning that designers have their UI libraries with elements that are visual representations of the code components used for development.
A few of featured design leaders

Amelia Ruzek
Amelia provides design operations management and guidance to the design team and collaborates with front-end developers on a shared design system.

TJ Harrop
TJ helps design teams grow with scalable and quality processes, tools, and standards. At the time of the report, he was managing the NSW Government’s Design System products and services.

Erica Rider
Erica leads the UX team for internal developer tools in an effort to transform the organization from a development-driven to a customer-first and design-driven one.

Jules Skopp
Jules leads the teams working on products turning analytical data into business opportunities. He's passionate about the intersection of data, strategy, and design.

Ryan Robert Kane
Ryan leads a multidisciplinary team of design, research, and product people and consults others on the adoption, and scale of UX practice into strategy & product planning.
Chapters
01
Design Team
Discover how enterprise-level organizations structure their teams and collaborate with other teams. Learn if the team size has anything to do with design system adoption.
02
Design Process
Read about standards of working, handoff process, as well as team aspirations. Find out what designers need to change in their process to mature design systems.
03
Tooling
What are the needs of design teams in terms of tooling? What do they use and what do they need to adopt in order to keep design consistency and scale? Let’s see.
04
Design System Documentation
One of the most daunting tasks about managing a design system is keeping every part of it up to date. Did enterprise-level organizations find a recipe for that?
05
Design System Adoption
Take a closer look at how design systems are used and whether teams can successfully adopt a unified design system without investing too much energy in evangelization.
06
Vision of the Ideal Model
Does every design manager we asked aim to realize the same vision? Discover their plans for design systems, operations, and more. Do you have the same aspirations?
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