It’s been a long journey since we launched the first paper version of UXPin notepads back in 2010. UXPin was a small, bootstrapped Polish company that took a global turn. We raised rounds of financing in the United States and built a great team of directors, advisors, sales reps and marketing experts in Mountain View, California. Having that in mind, we’ve decided to change the place where we manage the financial side of our business.
Why did the change happen?
Moving our operations from Poland to the United States was a natural part of the transition. Since American office became a beating heart of UXPin, and all sales and marketing operations are located there, having the billing system in Poland was troublesome not only from a business, but also a technical perspective.
How to recognize which system I’m served by?
You can do it simply by checking the latest invoice which you can find in your Account settings. If the issuer is UXPin Sp. z o.o., it means that you are served by the Polish company. UXPin Inc. would be the American service provider. If you have any questions or concerns related to this topic, please drop us a line at firstname.lastname@example.org.
Why the new system doesn’t include VAT tax?
After the transition to UXPin Inc., we have to comply with the U.S. tax regulations and there is no VAT tax to be paid in the United States. However, we will still include your VAT number on the invoice if it was provided. Please note that you may need to settle the so-called import VAT or taxes or duties yourself, depending on your national legislation principles.
What is the relationship between UXPin Poland and UXPin USA?
UXPin Sp. z o.o. (Poland) is a subsidiary for UXPin Inc. (USA). In other words, UXPin Inc. is a parent company and a major shareholder of UXPin Sp. z o.o. so both companies remain within one, clearly structured capital group.
Is my data safe?
How UXPin ensures legal data transfer between Europe and the U.S.?
UXPin is undergoing registration and certification procedure to the EU-U.S. Privacy Shield Framework Principles as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union member countries to the United States. Therefore, despite the U.S. data destination, your data will still be processed and secured in accordance with the highest European data protection standards.